GET YOUR YES BOX - NOW 50% OFF!

CUT OFF POINT IN

Design your ring & keep it a surprise.

Try on a 3D printed model of your design.
Only see the real ring when he's down on one knee!

Every one of our rings comes with a carefully considered set of different design options that compliment each other. Enjoy customizing your ring your way, with high-end aesthetics guaranteed.

RECEIVE YOUR

YES BOX

1 2 3

Your personalized YES Box includes:

3D Ring
Wear your design
Try your ring on with a high resolution 3D printed model of your design. The only way to feel for comfort and style is on your hand!
Ring Size Gauges
Try a size up or down
Get the perfect measure with a professional set of five gauges in your size range. Slip on and off and wear overnight for a true comfort fit.
Carat Weights
Finalize the look
Imagine your ring with different carat weights. With three black zirconia gemstones in the shape and size range of your design.

Order your YES BOX

Try your model ring

And involve your partner

Try your model ring

And involve your partner

Try your model ring

And involve your partner

TIME TO ORDER YOUR

YES BOX

Based on 795 reviews

BUY NOW ($47)

30 day money back guarantee
Ships FREE (US only) within 5 days
Instant access to start designing your ring
Refunded once you receive the real ring

THOUSANDS OF WAYS TO CUSTOMIZE

Our designs

Classic

Timelessly iconic with a clean, symmetrical aesthetic. Set with a range of equal-sided stones and a choice of settings for practical style and comfort.

from 1.00 to 5.00 carat

Bold

Express yourself with an eye-catching halo, adding size and brilliance to your main stone.

from 1.00 to 4.00 carat

Alternative

Unleash your creativity with a variety of five unconventional shapes set in a fine bezel setting.

from 0.50 to 3.00 carat

Romantic

Designed for elegance and grace. With soft-edged main stones and hidden details for a touch of intimacy.

from 0.75 to 3.00 carat

Glam

Beam radiance wherever you go. A vivid style, covered with a fiery array of dazzling accents. Choose where, or have them everywhere!

from 1.00 to 5.00 carat

Subtle

Traditional solitaire style with a familiar top view and a carefully selected choice of prong designs.

from 0.50 to 3.00 carat

“ She cried when she said Yes. Thank you for making our moment special. ”

Jonah C.

“We all absolutely nailed it. Awesome experience and ring!”

Drew Harris

“ The ring was amazingly exquisite. My fiancée was ecstatic with joy. ”

Grady Crowley

“ They went above and beyond to create a stunning ring. ”

Tahunia R.

“ The entire experience was first class. We’re thrilled. ”

Jai & Zoe

“ Beautiful ring, well made and very good service. My preferred jeweler. ”

Jesse F.

“ Absolutely perfect! Well beyond my expectations. Truly blew me away. ”

Matt E.

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This is

My Story

Shiree Odiz, Head Designer

This is

My Story

Growing up with my father and grandfather in the diamond trade was inspiring. Their ethical and people-centric approach always guided them and me.

They were both pioneers in their own right, and I wanted to make my own mark on an industry that was traditionally very technical and male dominated. I saw things differently.

Rather than focus on the stones, I studied fine jewelry design both formally and with masters of the trade. After just over a year working with one of the most talented goldsmiths, we received an order for my dream ring.

Back then we would manually sculpt each ring out of wax, creating a master model to then be casted in gold. During the process, I caught on that this wasn't just any order... I knew this was my ring!

I never saw the ring beyond the wax model, but once it had left my hands, I waited in elated anticipation to see it again. Weeks passed.

One evening, my parter surprised me. That was 17 years ago but the moment will stay with me forever.

“I got to design my own ring”

Now it’s your turn

Order your YES BOX

FAQS

Questions

Design

How do I design my ring?

After ordering the Yes Box, you’ll be automatically directed to our online design studio. Choose a base design you love and have fun customizing your ring with over 1000 preset combinations. A selection of the many design possibilities is shown above.

I’m not a designer. How can I make sure the ring looks great?

We are experienced fine jewelry designers with nearly 2 decades of experience in designing and crafting engagement rings for couples just like you. Every design combo has been carefully considered so that everything works perfectly together. No matter how you design, you’re guaranteed high-end aesthetics, correct proportions, comfort and durability.

How do I confirm my design?

Once you’re happy with your design, simply hit ‘add to cart’ and complete checkout with your shipping address. There’s nothing more to pay!

What happens if we don’t have a design you love?

If you’re unable to find a design that works for you, please contact us via our chat or email at hello@surestory.com to see if we’re able to make any custom adjustments to your design. Should we not be able to accommodate your request, a full refund will be issued.

Shipping & returns

How much is shipping?

Whether ordering the Yes Box or the real ring, shipping is free of charge (US only).

How is my order shipped?

Your Yes Box is shipped with USPS or DHL, 2-3 day ship.

Real rings are shipped securely and fully insured with FedEx 2-Day.

Can you ship to a PO Box?

Yes Boxes may be shipped to locker or PO Box addresses.

However, any orders over $100 (fine jewelry) may only be shipped to a street address and requires a signature to receive the package.

Do you ship internationally?

We’re currently only shipping to US domestic addresses, but we do hope to expand our offering really soon!

When will I receive my Yes Box?

Once you’ve confirmed your design, we 3D print the exact model, in your size. As every order is individually made, please allow up to 5 working days for your order to ship. Then it’ll be 2-3 days for delivery. You’ll receive tracking information as soon as it’s on its way.

Do you accept returns?

Every Yes Box we ship is 100% custom made for you, therefore it’s not possible to accept returns.

How does your 30 day money back guarantee work?

Once payment has been made for your Yes Box, you have 30 days to play with the design options in our online studio. Think, share with friends and try again until it’s perfect for you. If you’re unable to find a design that works for you, please contact us to see if we’re able to make any custom adjustments to your design. Should we not be able to accommodate your request, a full refund will be issued.

How do I get my refund once I receive the real ring?

Simply send us a message via chat or email hello@surestory.com with your partner’s name. We’ll take care of the rest.

About us

How many years have you been in the diamond industry?

We’re 3rd generation in the diamond jewelry industry with well established, rigorously checked supply chains to ensure ethical, conflict free and both Kimberly and AML compliant diamonds.

Where are you based?

We’re in the heart of the jewelry district of Manhattan, New York. We also have a design studio in the Ramat Gan Diamond Exchange in Israel, where we source the majority of our natural diamonds.

Who is the company behind Sure Story?

Our mother brand is Shiree Odiz (www.shireeodiz.com), founded in 2006. We are proud to have upheld a squeaky clean online and offline reputation with an incredible zero complaints on the BBB since our foundation.

Can I visit you?

We’d love to welcome you in our New York location any time, on appointment. Simply contact us to arrange a time that's convenient for you.

As all Yes Boxes and engagement rings are made to order, we don’t have a storefront. However, you absolutely can come to inspect a diamond you’re considering or collect your real ring in person.

YES BOX

Do I need to ship the Yes Box back?

No! It’s yours to keep as a memento of your unique journey - and a story to tell. When we craft the real ring, we use a similar master CAD file to cast in the metal of your choice.

What are the carat weights for?

The carat weight will have the most effect on the price of the main stone in your real ring. Let’s get it right!

Your Yes Box includes real cubic zirconia gemstones. You’ll receive 3 different carat weights in the shape and size range of your ring design. Wearing different carat weights on your hand will help you imagine your design should you want to consider a different size center stone.

Also included is a guidebook with all shapes and carat weights printed in actual size.

Why do I need ring size gauges?

Save the hassle and heartache of receiving a ring you can’t wear and show off immediately!

There are many ways to measure your finger, but wearing an actual ring on your finger is the most surefire way of getting a secure and comfortable fit.

Ring measuring strips that can be printed online or purchased on Amazon are okay for a general measure, but they don’t take into account how the ring slides on your finger past the joints.

Having your finger measured at a local jewelry store is one of the best ways, but this can be a hassle and won’t allow for swelling which happens in the morning or in warm conditions

Keeping it a surprise

Why are the ring designs shown as line sketches?

Line sketches allow us to show you the form of the design, without giving away too much about the appearance of the real ring. We don’t want to ruin the surprise!

Why try on a 3D printed model and not a replica or the real thing?

Simply put, we don’t want to spoil your big moment. Choosing the design is one thing, but wearing your exact ring beforehand kind of gives away the surprise!

The 3D printed ring allows you to feel the ring for comfort, proportions and style on your hand. No more guesswork via a screen and no more spoilers.

AR allows me to virtually try on many different rings. Why the physical model?

Everyone’s hands are different and while you can imagine roughly how the the design will look, the 3D printed ring allows you to feel the ring for comfort, proportions and styleon your hand.

I can see the design on my screen. Why do I need to order a 3D printed model?

We’ve been designing engagement rings for nearly 2 decades. No matter how beautiful the photos, renderings and videos are, it’s always hard to know how dainty or chunky a design is, the size of the main diamond and how intricate the small details are - until it’s actually made. Not to mention how those proportions look and feel on your unique fingers.

Involving your partner

Isn’t it my partner’s job to choose my ring?

An engagement ring is probably one of the most significant purchases your partner has ever made. The abundance of ring designs, metal options, diamond shapes and carat weights can be overwhelming and extremely stressful. Especially when trying to guess what you love - which is what you both want.

If I choose the design, what’s left for my partner to do?

By helping with the design, your partner can confidently research the diamond details (type, color, clarity, cut, certification, authenticity, origin etc.), double check our reputation as a trusted, high-end jeweler, and plan the proposal!

Do other women influence the design of their own rings?

Absolutely! In the US, over 30% of couples shop for the engagement ring together and over 80% of women actively influence the choice of design, metal, diamond shape and carat weight.

Shopping together can be romantic for some, but we believe that this is a compromise on the big moment. With Sure Story you can get the perfect ring and the surprise proposal!

What will my partner think of this?

If you’ve discussed getting married, your partner may already be aware how many options there are for the design, metal, diamond shape and carat weight - as well as all the diamond quality, origin and price considerations.

This can be extremely overwhelming. While the most important thing is your relationship, an engagement ring is a very significant purchase. Both of you want a ring that can be enjoyed every day for life and getting the design right can be so simple. So why not?!

The real ring

Which stones are available?

All of our designs can be crafted with a choice of conflict free, ethically sourced natural diamonds, sustainable lab grown diamonds or moissanite gemstones.

Which metals are available?

Currently we’re offering all designs in 14K white gold, yellow gold and rose gold, or 95% pure platinum.

Who certifies your diamonds?

Our diamonds are independently authenticated and graded for quality by the world's most stringent and reputable gemology institutes. Our natural diamonds come GIA certified as standard and our lab grown diamonds are IGI certified. Moissanite gemstones are tested and graded in-house.

How do I know that my design is going to be in our budget?

When you design your ring, there’s an option to choose either the Yes Box or the real ring. The default price is without the main stone (semi-mount). Your partner may also select his choice of main stone in the carat weight and shape of your design.

Why choose a made to order ring?

Unlike off-the-shelf and mass made, a made to order engagement ring means higher quality, ethical sourcing, fairer pricing and more personal service. Your ring is meticulously and individually crafted for you and only you. All raw materials (metal and gemstones) are carefully selected and thoughtfully worked into your one-of-a-kind piece.

Privacy

This Privacy Policy describes how surestory.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@surestory.com or by mail using the details provided below:

Shiree Odiz LLC, 580 Fifth Ave. , Suite. 1818, New York NY 10036, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order information

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Shopify.

Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.

Customer support information
Purpose of collection: to provide customer support.
Source of collection: collected from you

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies Necessary for the Functioning of the StoreNameFunctionDuration_abUsed in connection with access to admin.2y_secure_session_idUsed in connection with navigation through a storefront.24h_shopify_countryUsed in connection with checkout.session_shopify_mUsed for managing customer privacy settings.1y_shopify_tmUsed for managing customer privacy settings.30min_shopify_twUsed for managing customer privacy settings.2w_storefront_uUsed to facilitate updating customer account information.1min_tracking_consentTracking preferences.1ycUsed in connection with checkout.1ycartUsed in connection with shopping cart.2wcart_currencyUsed in connection with shopping cart.2wcart_sigUsed in connection with checkout.2wcart_tsUsed in connection with checkout.2wcart_verUsed in connection with shopping cart.2wcheckoutUsed in connection with checkout.4wcheckout_tokenUsed in connection with checkout.1ydynamic_checkout_shown_on_cartUsed in connection with checkout.30minhide_shopify_pay_for_checkoutUsed in connection with checkout.sessionkeep_aliveUsed in connection with buyer localization.2wmaster_device_idUsed in connection with merchant login.2yprevious_stepUsed in connection with checkout.1yremember_meUsed in connection with checkout.1ysecure_customer_sigUsed in connection with customer login.20yshopify_payUsed in connection with checkout.1yshopify_pay_redirectUsed in connection with checkout.30 minutes, 3w or 1y depending on valuestorefront_digestUsed in connection with customer login.2ytracked_start_checkoutUsed in connection with checkout.1ycheckout_one_experimentUsed in connection with checkout.sessioncheckout_session_lookupUsed in connection with checkout.3wcheckout_session_token_<<token>>Used in connection with checkout.3widentity-stateUsed in connection with customer authentication.24hidentity-state-<<token>>Used in connection with customer authentication.24hidentity_customer_account_numberUsed in connection with customer authentication.12wReporting and AnalyticsNameFunctionDuration_landing_pageTrack landing pages.2w_orig_referrerTrack landing pages.2w_sShopify analytics.30min_shopify_dShopify analytics.session_shopify_sShopify analytics.30min_shopify_sa_pShopify analytics relating to marketing & referrals.30min_shopify_sa_tShopify analytics relating to marketing & referrals.30min_shopify_yShopify analytics.1y_yShopify analytics.1y_shopify_evidsShopify analytics.session_shopify_gaShopify and Google Analytics.sessioncustomer_auth_providerShopify analytics.sessioncustomer_auth_session_created_atShopify analytics.session

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

Last updated: [28th December 2022]

Terms

OVERVIEW

This website is operated by Sure Story, a subsidiary brand of Shiree Odiz LLC (New York). Throughout the site, the terms “we”, “us” and “our” refer to Sure Story. Sure Story offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Sure Story, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Sure Story and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@surestory.com.
Our contact information is posted below:
SURE STORY
hello@surestory.com
580 Fifth Avenue, Suite 1818, New York NY 10036, USA
1-800-344-4888
EIN 680677231